Light sets the tone for how we live, rest, and gather. Whether bold or understated, modern or timeless, each Neanmi piece is crafted to illuminate more than just your home
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Lighting is about atmosphere, emotion, and presence, one that makes your space feel like home.
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At Neanmi, we see lighting as the quiet hero of interior design. It doesn’t ask for attention, but it commands mood, comfort, and ambiance. Our pieces are designed to harmonize with your lifestyle
About Us
FAQs
Frequently Asked Questions
1. When will I receive my order?
Once your order is placed, we typically process it within 2 to 5 business days. After that, delivery within Malaysia usually takes 6 to 12 business days. You’ll receive a tracking number as soon as your package ships.
2. Do you offer free shipping?
Yes! We offer free standard shipping on all orders across Malaysia—no minimum purchase required. Our goal is to make high-quality design accessible, with no hidden delivery fees.
3. What’s your return policy?
We accept returns within 30 days of delivery for items in new or slightly used condition. Return shipping is free, and refunds are issued within 15 business days to your original payment method. For full details, view our Return Policy.
4. How can I contact customer service?
Our support team is available Monday to Friday, from 11:00 AM to 8:00 PM (GMT+8). You can reach us anytime by email at info@neanmi.shop or via our website’s contact form. We aim to respond within two business days.
5. Are your light fixtures easy to install?
Most of our products are designed for standard installation and include clear instructions. However, we always recommend hiring a qualified electrician for ceiling and wall-mounted fixtures to ensure safety and proper setup.