Style shapes the spaces where we live, rest, and gather. Whether bold or understated, modern or timeless, each Neanmi piece is crafted to bring beauty, warmth, and character to your home.
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At Neanmi, we see home décor as the quiet hero of interior design. It may not seek the spotlight, but it shapes mood, comfort, and character. Each piece is crafted to harmonize beautifully with your lifestyle.
About Us
FAQs
Frequently Asked Questions
1. When will I receive my order?
Once your order is placed, we typically process it within 2 to 5 business days. After that, delivery within Malaysia usually takes 6 to 12 business days. You’ll receive a tracking number as soon as your package ships.
2. Do you offer free shipping?
Yes! We offer free standard shipping on all orders across Malaysia no minimum purchase required. Our goal is to make high-quality design accessible, with no hidden delivery fees.
3. What’s your return policy?
We accept returns within 30 days of delivery for items in new or slightly used condition. Return shipping is free, and refunds are issued within 15 business days to your original payment method. For full details, view our Return Policy.
4. How can I contact customer service?
Our support team is available Monday to Friday, from 11:00 AM to 8:00 PM (GMT+8). You can reach us anytime by email at info@neanmi.shop or via our website’s contact form. We aim to respond within two business days.